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Rainy Day Woman

1-12 Rainy Day Women #12 & 35 Well…they do stone you when you are trying to be so good. Laying in bed in the early morning hours of Sunday August 28th and listening to the relentless wind and rain of Hurricane Irene, I wondered when, not if, the power would be suspended and for how […]

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Just Because It Was Tuesday

The toll plaza employee explained to me that the only reason I had a flat tire in the middle of the Massachusetts Turnpike was because “it’s Tuesday!”  This sage young woman attempted to divest me of my inclination to explain my misfortune as a sign from a higher power – that an authority was somehow […]

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Thoughtless

So it would seem that a revolution could begin by generating millions of Tweets but can a government, rule of law, philosophy of way of life, social policy, defense policy etc. etc. be established through Tweeting? I think not. Can multi-layered relationships and issues be managed and resolved through emails? I think not. Can I […]

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You Are Invited to the Party

Last night I renewed my faith in humankind from a very simple act of kindness bestowed upon me by a stranger. After a very frustrating afternoon spent in traffic on the New England Thruway I decided not to let the day go by without accomplishing something on my “to-do” list. So, at 7:00 in the […]

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The Bank of America Merrill Lynch 2010 Study of High Net Worth Philanthropy studied 800 households with incomes of over $200,000 and more than $1 million in net worth.  Here’s some of what they found: These donors gave when they believed their gift would make a difference and to support causes they believed in.  Tax […]

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Study after study about donor motivation reveals that it’s just not the tax deduction that guides charitable giving. Actually, in nearly all studies, the tax-deduction is very near to the end of the list.  So why do we persist in ringing the four alarm fire bell at the end of the year, in essence, begging […]

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Finding Your “North”

Looking up to the sky, we look for the north star in order to navigate the milky way.  When we get lost in the dark, we look to the sky, to find “north.”  When we do, we can more easily find our way. In your organization, how do you find your “north?”  What’s your direction?  […]

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Who Cares?

Organizational leaders, both professional and lay, become so ardent about their mission and core business that they begin to believe that EVERYONE will. So they don’t take the time to ask…who cares? And why should they? Can you get someone to care if they don’t? This is where the discipline of market segmentation comes in. […]

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Learn a Lesson from New Jersey

Check your work. And then double check. New Jersey school children just got deprived of millions of dollars of Federal aid through the Race to the Top education initiative. How could this happen?? The state officials and employees completing the forms filled the form out incorrectly on one significant question. The mistake was so blatant […]

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The Hyatt Touch

The successful hotel chains, like Hyatt, know that it takes a village to make the bottom line grow.  They expect every member of their teams, from the bell captain to the general manager to be focused on their mission – guests who keep returning, generating income for the company – and ultimately for themselves. So […]

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